Get in Touch With Us

Got a question about something you read on eurim.org.uk, spotted an error, or want to suggest a brand for us to look at? Here is how to get hold of us and what you can expect once you do.

How to Reach the Team

Email is the best route for anything you want to raise with us, whether that is a query about how we rate non GamStop casinos in the UK, feedback on the site, or a general enquiry. Send your message to [email protected] and a member of our editorial team will read it personally — we do not rely on automated replies.

A short summary of what your message is about helps us route it to the right person and get back to you faster. If you are writing about a specific brand, please mention it by name so we can check the relevant write-up.

What We Can Help With

  • Questions about our content — if anything on the site is unclear, including how we compare payment methods, bonus terms or game selection across sites not on GamStop, ask us directly.
  • Corrections — bonus terms, licensing details and payment options at casinos not on GamStop change often. If something looks out of date, tell us and we will review it.
  • Suggestions — if you think we should look at a new casino not on GamStop, or cover a topic we have missed, we are happy to hear it.
  • Partnership or editorial enquiries — if you represent an operator or affiliate network and want to discuss working with us, introduce yourself and explain what you have in mind.
  • General site feedback — anything about how the site reads, works on mobile, or could be more useful to you as a reader.

What This Page Is Not For

We are an independent comparison site, not a casino operator, and we cannot process deposits, withdrawals, account verification or bonus disputes on behalf of any brand listed here. For issues with your account, balance or a specific bonus, contact the casino directly through its own support channels — most sites not on GamStop offer live chat or email support for exactly this. If you have used GAMSTOP to self-exclude and want guidance on how self-exclusion tools work generally, or how to manage your own play, mention this in your message and we will point you towards general information — we do not offer personal advice or crisis support ourselves.

How Quickly We Respond

We aim to reply within a couple of working days. Enquiries about corrections or factual accuracy are usually prioritised, since keeping details like bonus values, wagering conditions and payment timings current matters most to readers comparing options. During busier periods a response may take a little longer, but every message does get read and answered.

Before You Write In

A few readers contact us with questions that are already covered elsewhere on the site. If you are trying to work out which casino to choose, our guide to trusted non GamStop casinos in the UK covers how we rate and rank brands, what payment methods are typically available, and the kinds of bonuses on offer. It is worth a look before you email, in case it saves you the wait.

If your message is about something more specific — a discrepancy in a stated offer, a question about eligibility, or something you think we have got wrong — that is exactly the kind of message we want to see. We would rather hear from you and correct the record than leave outdated information standing.

A Word on Independence

Non Gamstop Casinos UK is run as an independent review resource. Some of the casinos we cover may pay us commission if a reader signs up through a link on our site, but this never decides how a brand is rated or where it appears in our rankings. If you contact us with a question about how a particular listing was assessed, we are glad to explain our reasoning.

All content on this site is intended for readers aged 18 and over. If your message concerns age verification or account eligibility, please say so clearly so we can respond appropriately.